Returns & Exchanges Policy
At Alkhair Foam, we want you to be completely satisfied with your sleep experience. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate a Request
Contact our customer support team with your order number and reason for return to receive a Return Authorization.
Prepare the Item
Ensure the product is in its original condition and packaging; for hygiene reasons, mattresses and pillows must be unused.
Schedule a Pickup
We will arrange a convenient time for our logistics partner to collect the item directly from your doorstep.
Receive Your Refund
Once the item passes our quality inspection, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing